Support
Contact Us
Contact our locally-based Customer Care team who provide
unmatched, one-call customer service across all Pivotel solutions.
Pivotel New Zealand Limited
NZBN: 9429033338835
Contact our locally based specialists who provide unmatched, one-call service across all Pivotel satellite solutions.
Pivotel Customer Care | Operating Hours - NZDT
Telephone: 0508 882 448 (NZ)
International Phone: +61 7 5630 3000
Monday - Friday | 10:00am - 10:00pm |
Saturday | Closed |
Sunday | Closed |
National Public Holidays | Closed |
Wellington Office | Operating Hours - NZDT
79 The Esplanade
Petone 5012
New Zealand
PO Box 38-415 WMC 5045
New Zealand
Monday - Friday | 8.30am - 5:00pm |
Saturday | Closed |
Sunday | Closed |
National Public Holidays | Closed |
Dealers
To locate your nearest dealer, please click here.
Please use the contact form on this page.
Why Pivotel?
*Service suspension available on selected plans only. Terms and conditions apply.
![plus-six-one-mobile-numbers-why-pivotel-icon-124-85](https://www.pivotel.co.nz/pub/media/DT/whypivotel/plus-six-one-mobile-numbers-why-pivotel-icon-124-85.png)
Standard Australian ‘+61’ numbers
Easier to use and more affordable to call
![standard-mobile-rates-why-pivotel-icon-124-85-2](https://www.pivotel.co.nz/pub/media/DT/whypivotel/standard-mobile-rates-why-pivotel-icon-124-85-2.png)
Callers to you pay less
Calls charged at call-to-Australian-mobile rates
![satellite-technologies-why-pivotel-icon-124-85](https://www.pivotel.co.nz/pub/media/DT/whypivotel/satellite-technologies-why-pivotel-icon-124-85.png)
One network - multiple satellite technologies
More choices for a solution that meets your needs
![suspension-why-pivotel-icon-124-85](https://www.pivotel.co.nz/pub/media/DT/whypivotel/suspension-why-pivotel-icon-124-85.png)
Seasonal service suspension
Suspend your service when you’re not using it*
![alerts-why-pivotel-icon-124-85-2](https://www.pivotel.co.nz/pub/media/DT/whypivotel/alerts-why-pivotel-icon-124-85-2.png)
Progressive usage alerts
Control your costs with email and SMS notifications
![local-support-why-pivotel-icon-124-85](https://www.pivotel.co.nz/pub/media/DT/whypivotel/local-support-why-pivotel-icon-124-85.png)
Locally based Customer Support
One-call customer service on all Pivotel services
![customer-care-updated-icon-60-60](https://www.pivotel.co.nz/pub/media/DT/icons/customer-care-updated-icon-60-60.png)
Ask a question
Do you want to know more about a Pivotel service plan, product or solution?
Ask our friendly Customer Care team here.
![new-zealand-question-dealer-icon-60-60](https://www.pivotel.co.nz/pub/media/DT/icons/new-zealand-question-dealer-icon-60-60.png)
Find your local Pivotel Dealer
Did you know that we have a nationwide dealer network of over 50 dealers?
Find your local Pivotel critical communications expert here.